Compass Home Loans Delivers Hawaiian Home Buyers 5 Star Customer Service

Even though our name says home loans, we’re dedicated to something else entirely … your satisfaction. Helping you reach your financial and personal goals during one of life’s major decisions is our shared career goal.

Everyone at Compass Home Loans shares a powerful, simple philosophy: “I can help you!” You’ll see evidence of this from the very beginning of our relationship.

Any mortgage – whether it’s for a starter home, a refinance or an investment property – has the potential to appear complex and confusing. We fully understand how this can be a potential source of stress for you. That’s why we’re focused on your needs from the beginning, and how we can eliminate any stress. You can rely on us to answer your questions in everyday language, not mortgage-speak.

As all five branches of the United States Armed Forces are stationed in Hawaii, with 11 bases all across Oahu, Maui, Kauai, and the Big Island, we are experienced in VA home loans for purchasing and refinancing.

[Loan Officer] was great with answering any question I had with the VA loan and lending process. He was quick to respond to emails, phone calls, and text messages. Not to mention working well into the night when we needed to put in multiple offers to meet deadlines.

Verified Customer Review, September 28, 2019

Waiting for news about one of life’s biggest financial responsibilities is never easy, and we understand this. Our most satisfied customers have told us that we took their needs seriously, provided truly personal standards of service, and always kept them up to date with the status of their mortgage application. They also appreciated our attention to detail. This personalized service and attention to detail is why Compass Home Loans has over 550 reviews from satisfied customers across Hawaii.

Awesome service. Compassionate in helping people get the home they deserve. We definitely felt welcomed and well taken care of with our house buying process. Definitely recommend to everyone!

Verified Customer Review, October 3, 2019

Helping you succeed is our shared passion, and our promise to you.
- Oct 07, 2019